Quality Management

Quality is a process. We work to ensure a quality translation from the very beginning of the product localization project...

Quality & Process




Language Quality Assurance...

We provide a suite of Language Quality Assurance (LQA) services customized to your standards to give you confidence in the clarity, accuracy and consistency of your global content.



❶ Linguistic Testing
Ensuring the linguistic quality of your website or software after localization to provide the best possible experience for your target customers.
❷ Reviewer Training
Providing guidelines or formal training to a client’s in-country reviewers to ensure the best use of their time and the most effective review cycles.
❸ Process Development
Reviewing existing quality assurance processes and metrics and suggesting ongoing improvements and standardization.
❹ Metrics and data analysis
Tracking the number, type and severity of errors, providing issue root cause analysis and presenting summary reports to enable business decisions.
❺ Third-party Linguistic Review
Sourcing and managing dedicated, independent linguistic reviewers who provide continuous quality assurance.
❻ TM/TB/Style Guide
Translation memory, terminology and style guide management— Maintaining your language assets.
❼ Subject-Matter Expert review
Finding and placing SMEs to review your technical, scientific or industry-specific content for subject matter accuracy.
❽ Custom quality automations
Building custom scripts to resolve linguistic issues automatically. We work to ensure your translation quality.



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With our professional and high-quality language services, Can help customers relieve the pressure and uncertainty of globalization...